47 countries worldwide with offices across Australia
“Before the Hänel we used to pick about 400 product lines and 5 batches, now we can pick about 900 product lines and about 20 batches at a time,” says Stewart Ledu, Warehouse Manager at Miele.
Founded in 1899, Miele has now expanded into 17 countries and the company is widely renowned for their quality appliances.
For a business as large as Miele, a smooth running warehouse is essential to ensure customer satisfaction. Stocking a wide range of appliances, an efficient and flexible warehouse racking system is crucial to store spare parts.
In 2013, Miele purchased a Hänel Lean Lift for their main warehouse from Headland. Automation of spare parts picking and increased warehouse efficiency was now a reality.
Since the installation of the Hänel vertical storage carousel, Miele has seen significant improvements to their picking efficiency. Using this effective approach to warehouse racking has improved productivity by 60%, according to Stewart Ledu, Warehouse Manager at Miele.
“The Hänel is the starting point for our pick production and before the Hanel we used to store goods in static shelving,” he says.
“Now, we have seen an increased efficiency by about 60% and only use the shelving for 5% of the pick load.”
“Before the Hänel we used to pick about 400 product lines and 5 batches, now we can pick about 900 product lines and about 20 batches at a time,” says Stewart.
Hänel are renowned for their quality vertical storage machinery, and these German-engineered storage solutions can save over 80% of floor space while keeping inventory in a secure location.
For businesses that require automated storage, Stewart says that the speed factor of the machine is of prime importance.
“We have never had any issues with the machine and would love another one. I think the key benefit of the machine is the speed factor.”
“For example, 20 orders could take about 30 mins with the racking system. With the Hänel it’s about 5 minutes and our lead time is next day,” he says.